These pages summarise how Kumunda operates day to day. They are not legal advice; ask a qualified professional if you need certainty for your situation.

Privacy Policy

Kumunda (“we”, “us”) runs this website and related order and payment flows. This page explains what we collect, why we collect it, and how we handle it in a practical way for customers in Malawi and elsewhere who use the service.

When you place an order, we collect the details you provide (such as name, phone or WhatsApp, optional email, district, and delivery notes) so we can confirm the order, arrange delivery, and contact you about fulfillment. We also create records of products ordered, amounts, payment method, and payment status.

If you pay online, the card or mobile-money interaction happens on our payment partner’s hosted checkout (PayChangu). We do not store full card numbers on Kumunda servers. We do store payment references and status returned by our systems and the provider so we can reconcile orders.

We use email providers (such as Resend) to send transactional messages like order summaries and payment-related notices. Those providers process recipient addresses and message content needed to deliver mail.

We may use basic technical information such as IP address, browser type, and timestamps in server logs for security and reliability. We do not sell your personal information.

We keep data as long as needed for order handling, accounting, disputes, and legal obligations, then delete or anonymise it according to our operational practices.

You may contact us using the details shown on the site to ask questions about your data or to request corrections where appropriate.

We may update this policy from time to time. Continued use of the service after changes means you accept the updated version.